Get Help

How to get help

If you need help from our foodbank there are a few simple steps to follow.

The most important step is to get a foodbank voucher.

In order to provide the most appropriate help for the circumstances of your situation we work with local agencies. If they feel you are struggling to put food on the table, they will issue you with a foodbank voucher. The local agency can also provide long term support if needed to help address some of the issues behind the reasons for your crisis. Agencies we work with include: Hillingdon Council, Citizens Advice, Job centres, housing support officers, children’s centres, health visitors, social services and some local charities.

1. Get in touch with a Referral Partner.

You can contact the London Borough of Hillingdon at 0203 949 5786 or Help Through Hardship 08082 082138.

2. Processing your voucher with a referral agent.

They will discuss your situation and supply you with a foodbank voucher where appropriate.

2. Bring  your foodbank voucher to your nearest foodbank centre. 

You can find a list of our local centres and opening times here. When you arrive, please be prepared with your voucher number. We’ll also discuss any dietary needs you may have and exchange your foodbank voucher for a parcel of three days of emergency food. We’ll also help to support you in any other ways that we can. Most of our foodbank centres offer a cafe style environment and our aim is to provide non-judgemental support at the point of crisis.

If you have any further questions our FAQ’s page may help, or feel free to give us a call.

 

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